Managed Services
ISEC7 Government Services’ digital workplace experts work to ensure your operations run securely, efficiently, and in compliance with industry regulations.
24/7 Monitoring & Operation
Continuous cross network monitoring provides greater visibility of security-related network events and detects issues before they turn into outages.
24/7 Help Desk
Offers incident triage handling & optimization and support whenever you need it.
Compliance Management
Ensure your agency is compliant with industry regulations, requirements, and standards.
Flexibility & Future-proofing
Get improved network resilience despite ever-changing cyber threat landscape.
Proactive Fault Analysis & Reporting
Quickly identify the root cause of issues and build customizable reports to determine user impact.
User & Endpoint Management
Perform administrative actions on users and endpoints such as enroll, wipe, retire, and password resets.
License & Policy Management
Direct compliance for 3rd party product licensing and ensure policies meet industry security standards.
Group & Profile Management
Utilize customizable groups to manage and apply policies to users in bulk.
User Self-Service Portal
Enable users to proactively perform basic device actions with your own self-service portal, reducing help desk strain.
Private Label Service
Use our customizable help desk to streamline your brand identification, personalize our resources to become an extension of your brand, and avoid any confusion.
Portal Branding Options
Enable users to proactively perform basic device actions with your own self-service portal, reducing help desk strain.
Tiered Service Level Support
Multiple service options to meet your organization’s support needs and goals.
Hosting Packages and 24/7 Help Desk
ISEC7 Government Services also manages hosting packages for organizations that focus on reducing the digital workplace infrastructure overhead. ISEC7 Government Services offers a 24/7 help desk to minimize downtime and ensure that your digital workplace users always have fast resolutions to their problems. Your organization benefits from less downtime, more productive users, and a reduction of the total cost of ownership.