Device Migration with ISEC7 SPHERE

In today’s enterprise IT environments, managing a diverse fleet of mobile devices is no easy task. Organizations juggle multiple platforms, device types, and user profiles while trying to maintain security, compliance, and a seamless user experience. Whether your workforce relies on Android OS, Apple iOS/iPadOS, or a mix of both, device lifecycle management has become a significant operational challenge. 

Migrating devices – whether replacing old hardware or transitioning between UEM platforms – adds further complexity. Without the right tools, IT teams face repetitive manual tasks, end‑user frustration, and potential misconfigurations that compromise security or productivity. ISEC7 SPHERE Device Migration streamlines this process, providing both administrators and end‑users with smoother, more controlled experience. 

Challenges 

At first glance, device migration seems straightforward. Organizations encounter several hurdles that complicate the process. 

Diverse Platforms and Systems 

Enterprises commonly operate mixed fleets across BlackBerry UEM, Ivanti EPMM, Microsoft Intune, and Omnissa Workspace ONE. Migrating between these systems – or even within the same one – requires careful preservation of policies, profiles, and apps. 

Complex Configurations 

Corporate devices carry VPN settings, Wi‑Fi configurations, certificates, applications, and security policies. Reproducing these manually is slow, inconsistent, and prone to error. 

End‑User Disruption 

Traditional migrations rely heavily on users to follow long checklists or reconfigure devices themselves, resulting in downtime and unnecessary support tickets. 

Security and Compliance Risk 

Manual processes increase the likelihood of misconfigurations or policy drift. Highly regulated sectors require documented, controlled migration workflows that maintain full compliance. 

Given these challenges, organizations need a structured, automated solution that reduces friction and maintains centralized control. 

Solution 

Device Migration with ISEC7 SPHERE provides an integrated, automated approach to transitioning mobile devices. It allows IT teams to orchestrate migrations for COPE (Corporate‑Owned, Personally Enabled) and COBO (Corporate‑Owned, Business Only) devices across platforms or within the same UEM environment. 

ISEC7 SPHERE supports migrations between UEM platforms including BlackBerry UEM, Ivanti EPMM, Microsoft Intune, and Omnissa Workspace ONE UEM, as well as intra‑platform transitions such as re‑enrollment during troubleshooting. 

Key Capabilities 

Automated Transfer of Apps and Configurations 

ISEC7 SPHERE automatically reapplies corporate apps, certificates, profiles, Wi‑Fi/VPN settings, and device policies. This removes manual configuration work and ensures immediate post‑migration compliance. 

Cross‑Platform Flexibility 

Supporting both Android OS and Apple iOS/iPadOS, ISEC7 SPHERE offers a unified migration process across heterogeneous fleets and meets stringent enterprise and government requirements. 

Condition‑Based Migration Phases 

Administrators create migration phases that advance only when specific conditions, such as Wi‑Fi connection, device charging, or a factory reset, are met.  

This ensures predictable transitions and prevents premature actions like unenrollment. 

Minimal Downtime 

By automating steps and validating prerequisites, ISEC7 SPHERE reduces user disruption and maintains operational continuity. 

Centralized Management and Reporting 

ISEC7 SPHERE provides comprehensive visibility into each device’s migration lifecycle, including current phase, pending or acknowledged conditions, errors, and completion status.  

This clarity helps IT quickly identify stalled migrations or unmet prerequisites across large or distributed fleets. 

Beyond monitoring, ISEC7 SPHERE offers robust reporting tools that generate inventories, success rates, error logs, pending conditions, and completion timelines. Reports can be tailored for executive summaries or detailed operational views. Historical insights highlight trends and recurring issues, while audit‑ready data documents when devices migrated, which conditions were met, and when legacy management was decommissioned. These capabilities ensure organizations maintain control, enforce compliance, and communicate progress effectively throughout migrations of any scale. 

With these features, ISEC7 SPHERE dramatically reduces manual effort, operational risk, and helpdesk tickets – while offering a guided, user‑friendly experience. 

Device Migration Mobile App 

The ISEC7 Device Migration app enhances the end‑user experience by providing clear, step‑by‑step instructions during the final stage of migration. While backend systems handle complex tasks, the app keeps the process simple and intuitive. 

Users follow on‑screen guidance instead of multi‑page instructions, significantly reducing confusion and support calls. The experience is consistent whether migrating between Android devices, iOS devices, or across platforms, with encrypted data handling and automated policy application. 

For Android OS COBO devices, the app can back up and restore SMS messages, contacts, and call logs, ensuring continuity for users who rely on this data. 

IT maintains centralized oversight from ISEC7 SPHERE’s console, while users complete the final steps at their own pace. In short, the ISEC7 Device Migration app transforms a traditionally tedious, error‑prone process into a guided, transparent, and secure workflow. 

Use Cases and Benefits 

To understand the value of Device Migration with ISEC7 SPHERE, let’s look at some practical scenarios where the solution can make a real difference. 

Migrating Between UEM Solutions 

Scenario 

A mid‑sized government services agency with more than 1,000 Android OS COPE devices is transitioning from an on‑prem UEM to a cloud‑based platform. 

Challenges 

Manual re‑provisioning would require reapplying apps, certificates, and profiles for every device. Users would face complicated instructions, resulting in downtime and high support demand. 

ISEC7 SPHERE Solution 

• Automates transfer of apps, profiles, certificates, and settings. 

• Guides users through a simple, app‑based workflow. 

• Provides real‑time visibility into progress, errors, and pending actions. 

Benefits: 

• Significant reduction in IT workload. 

• Minimal user disruption; most migrations completed within minutes. 

• Full preservation of compliance and security controls. 

Device Refresh for a Corporate Fleet 

Scenario 

A large enterprise is replacing aging Android OS and Apple iOS/iPadOS devices with newer models. 

Challenges 

Manual refreshes do not scale. Without automation, IT faces inconsistent configurations, user errors, and delayed productivity across hundreds or thousands of devices. 

ISEC7 SPHERE Solution 

• Enables employees to self‑initiate migration through the mobile app. 

• Automatically transfers apps, profiles, and configurations. 

• Gives IT a real‑time dashboard of completed and pending migrations. 

Benefits: 

• Efficient rollout with minimal manual intervention. 

• Frictionless user experience that boosts satisfaction. 

• Guaranteed, consistent application of corporate policies. 

Integrating Newly Acquired Employees After a Merger or Acquisition 

Scenario 

A multinational organization acquires a company with existing managed devices enrolled in a different UEM. 

Challenges 

Re‑provisioning devices from scratch would require wipes, manual reinstalls, and reconfiguration – creating downtime, high IT overhead, and possible compliance gaps. 

ISEC7 SPHERE Solution 

• Guides acquired users through a controlled, app‑driven migration. 

• Applies the acquiring organization’s standard apps and policies automatically. 

• Aligns migration phases with integration milestones. 

• Provides real‑time visibility across regions and device groups. 

Benefits: 

• Rapid alignment with new IT and security standards. 

• Minimal user disruption. 

• Consistent compliance across all devices. 

• Reduced operational burden during large‑scale transitions. 

Customer Success Story 

ISEC7 is currently migrating 30,000 iOS devices between two UEM platforms for a large premier manufacturer. After completing pilot migrations, the customer partnered with ISEC7 to scale the project dramatically – supporting up to 1,000 device migrations per day using ISEC7 SPHERE’s automation together with the ISEC7 Device Migration App. 

Users were organized into migration waves based on UEM labels, with each wave scheduled in advance. Communications began four weeks before each migration window and continued through scheduled reminders and in‑app notifications. Users could either initiate their own migration or allow it to be automatically triggered at the end of the window. 

The use of ISEC7 SPHERE provided significant efficiency gains. The customer estimated that automation saved approximately 6 minutes per device, resulting in a total savings of 3,000 labor hours across 30,000 devices – a reduction that would not have been achievable without ISEC7 Device Migration. 

With ISEC7 SPHERE driving the rollout, the customer completed thousands of migrations per day with minimal IT involvement, successfully delivering the full 30,000‑device transition in roughly two months. The customer emphasized the unique value that ISEC7 SPHERE brought to every part of the project, from simplifying the user experience to minimizing administrative workload. 

Conclusion 

Device migration no longer needs to be disruptive or manually intensive. ISEC7 Device Migration combines automation, centralized oversight, and a guided mobile experience to deliver a secure, predictable, and scalable framework. 

Whether transitioning UEM platforms, refreshing devices, onboarding new employees, or replacing equipment, ISEC7 SPHERE provides the flexibility and reliability organizations need to maintain productivity and compliance. In a world where mobile devices power business operations, having a proven, expert‑led migration solution is essential, and ISEC7 SPHERE delivers exactly that.